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Nikai Service

Mr. Shahdadpuri attributes Nikai’s success to being a brand that embodies its manifesto: ‘Mr. Reliable’. This translates as, being a brand that one can trust to deliver a superior product at an affordable price with a strong service policy. Nikai is one of the very few brands that has a dedicated local service center. In the rare event that a product comes back for service, Nikai is reputed for its record turnaround time: 72 hours from notification, with customer satisfaction level of 98%. With a wide network of service providers in various countries, Nikai has been able to delight all its customers across the world. This has helped Nikai gain more than 60 million satisfied customers worldwide in just over 2 decades. In the words of the chairman “we follow the policy of service with a smile”.

  • UAE

  • Oman

    Mustafa Sultan Electronics Co. L.L.C.
    Wadi Al Kabir. Muscat. Sultanate of Oman
    +968-24818039
    Fax: +968-24818039

  • Saudi Arabia

    • Head Office – Riyadh

      Al Washam St, Next to Fire Station,
      Hai Al Murabaa,
      +966-11-4094006 Ext – 113 (Service)
      serviceksa@nikai.com

      Working Hrs:
      8:30am – 1:00pm & 2:00pm – 5:30pm (Sat. to Wed.)
      1:00pm – 2:00pm (Lunch Break)
      8:30am – 2:30pm (Thursday)

    • Branch Office – Jeddah

      +966-12-6577714
      jeddahservice@nikai.com

      Working Hrs:
      8:30am – 1:00pm & 2:00pm – 5:30pm (Sat. to Wed.)
      1:00pm – 2:00pm (Lunch Break)
      8:30am – 2:30pm (Thursday)

    • Branch Office – Dammam

      Al Washam St, Next to Fire Station, Hai Al Murabaa,
      +966-13-8343691
      dammamservice@nikai.com

      Working Hrs:
      8:30am – 1:00pm & 2:00pm – 5:30pm (Sat. to Wed.)
      1:00pm – 2:00pm (Lunch Break)
      8:30am – 2:30pm (Thursday)